Refund and Return Policy

Thank you for shopping at Babyallbaby. We value your satisfaction and aim to provide high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help. Please review our Refund and Return Policy below:

1. Return Eligibility

To be eligible for a return, your item must meet the following criteria:

• The item must be unused, unwashed, and in the same condition that you received it.
• The item must be in the original packaging with all tags and labels attached.
• The return must be initiated within 30 days of the original purchase date.

2. Non-Returnable Items

Certain items are not eligible for return, including:

• Gift cards.
• Personalized or custom-made items.
• Items marked as final sale.
• Opened or used hygiene products (e.g., pacifiers, teething toys).

3. Return Process

To initiate a return, please follow these steps:

• Contact our Customer Service team at [email protected] to request a return authorization. Include your order number, the item(s) you wish to return, and the reason for the return.
• Once your return is approved, you will receive a return shipping label and instructions on how to send your item back to us.
• Package the item securely and include a copy of the original receipt or proof of purchase.
• Ship the item back to us using the provided shipping label.

4. Refunds

Once we receive your return, we will inspect the item and notify you of the status of your refund. If your return is approved, we will process the refund to your original method of payment. Please allow up to 7 business days for the refund to be processed and appear on your statement.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [contact email/phone number] with details of the defect or damage. We will provide instructions on how to proceed with the exchange.

6. Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases where the item is defective, damaged, or incorrect. In such cases, Babyallbaby will cover the return shipping costs.

7. Contact Us

If you have any questions about our Refund and Return Policy, please contact our Customer Service team at [email protected]. We are here to assist you and ensure your satisfaction with your purchase.

Thank you for shopping with Babyallbaby. We appreciate your business and strive to provide the best products and service to our valued customers.